18+ · GAMBLE RESPONSIBLY · INDEPENDENT EDITORIAL · NO AFFILIATE PARTNERSHIP
Registration and login on Promosport Tunisia in 2026
Promosport offers two registration paths in Tunisia: online at promosport.com.tn or in person at one of the 1,000+ Promosport agencies across the country. The retail option is unique to the state operator and no offshore brand can replicate it. Currency is the Tunisian Dinar (TND). The welcome offer is modest, which is typical for a state operator. The site runs in Arabic and French, both official languages of Tunisia. KYC is mandatory and requires a Tunisian national identity card (CIN), a proof of address dated under 3 months (STEG electricity, SONEDE water or Tunisie Telecom bill) and an active Tunisian phone number. Regulator alignment is direct: Promosport has been the sole licensed sports-betting operator in Tunisia since 1973, under the Ministry of Finance.
*T&Cs apply. Independent editorial — no affiliate partnership with Promosport.
Register on Promosport Tunisia — online or at an agency
Choose your registration path
Option one is the online form on promosport.com.tn. Option two is in person at any Promosport agency: bring your CIN and an agent will complete the signup with you. The retail path is the distinctive state-monopoly route and is useful for players who prefer face-to-face onboarding.
Fill the form or present documents at the counter
Online: enter your full name, date of birth, Tunisian address, Tunisian phone number, email and a password. At an agency: hand over your CIN and a proof of address and the agent enters the details on your behalf.
Verify your phone number by SMS
A verification code arrives on the Tunisian number you registered. At an agency the agent walks you through the same verification at the counter. If the SMS does not arrive, email Promosport support or call the Tunisian customer line.
Make your first deposit
Funding options are e-Dinar Universel (the state payment system run by La Poste tunisienne), Visa or Mastercard issued by Tunisian banks (BIAT, ATB, BNA, BH, BT), bank transfer, and cash at any Promosport agency. The minimum deposit is in the TND 1 to 5 range. Verify the current threshold on promosport.com.tn before funding.
Common login problems & fixes
Forgotten password
On the login screen, click Mot de passe oublié, enter your Tunisian phone number or email, and open the reset link delivered by SMS or email. The retail alternative is to walk into any Promosport agency with your CIN and ask an agent to reset the password for you.
SMS verification code did not arrive
Wait 60 seconds then click Renvoyer. Confirm your Tunisian number is entered correctly. If it still does not arrive, visit a Promosport agency in person or contact support by email or phone.
Account inactive or suspended
The usual cause is incomplete KYC. The easiest fix is the in-person route: take your CIN and a proof of address (STEG, SONEDE or Tunisie Telecom bill under 3 months old) to any Promosport agency and complete the verification at the counter.
Site will not load
Test on WiFi and on mobile data to isolate the issue. If the site is under maintenance, you can still bet in person at a Promosport agency, which is the standout alternative the state operator offers.
Forgot password — recover in 3 steps
-
1
Visit promosport.com.tn and click Mot de passe oublié.
-
2
Enter your Tunisian phone number or email.
-
3
Open the SMS or email reset link and set a new password. The retail alternative is to take your CIN to any Promosport agency, which is useful if you have lost access to your registered phone or email.
If your account is locked
Promosport may lock an account for repeated failed login attempts, incomplete KYC, multiple accounts from the same household, or suspicious activity. The lock is reversible through local support or in person at any agency.
- · Repeated incorrect password attempts.
- · KYC pending: CIN, a proof of address under 3 months old (STEG, SONEDE or Tunisie Telecom) and an active Tunisian phone number are required.
- · Multiple accounts from the same household are blocked.
- · Suspicious activity from a new device or IP.
Call the Tunisian customer line, email support at the promosport.com.tn address, or walk into a Promosport agency with your CIN. The retail route resolves most lockouts at the counter on the same day. Arabic and French are both supported. Do not open a second account to work around the lock. If the case is not resolved internally, escalate to Promosport head office or to the Ministry of Finance and the Ministry of Youth and Sports.
Stay safe — 5 security tips
Use a unique password that is not shared with any bank or mobile-money account.
Never share an OTP code with anyone, including someone claiming to be Promosport support.
Turn on two-factor authentication if it is available on the cashier.
Only follow links to promosport.com.tn from the official site or trusted bookmarks. Phishing attempts using the Promosport name circulate in Tunisia.
Self-exclusion is available through any support channel or in person at a Promosport agency. Joueurs Info Service, BeGambleAware and GamCare are the practical safer-gambling resources for Tunisian players. Tunisia is majority Muslim, so handle the subject discreetly.
Frequently Asked Questions
How do I register on Promosport Tunisia?
Does Promosport have a mobile app?
What documents does Promosport KYC require?
How do I reset my Promosport password?
Can I open multiple Promosport accounts?
Is Promosport available 24/7?
More on Promosport
Last updated 2026-05-17 by Afroduma Editorial. Synthesised from public market data with editorial oversight. No affiliate partnership with Promosport.